Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a transaction, or contact us for support.

Personal Information

• Name and contact information
• Telegram username and user ID
• Payment information and transaction history
• Identity verification documents (when required)

Automatically Collected Information

• Device information and IP address
• Usage data and interaction patterns
• Cookies and similar tracking technologies

How We Use Your Information

• Provide and maintain our escrow services
• Process transactions and prevent fraud
• Communicate with you about your account and transactions
• Comply with legal obligations and regulatory requirements
• Improve our services and user experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights and prevent fraud
• With service providers who assist in our operations (under strict confidentiality agreements)

Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data centers and infrastructure

Your Rights

You have the following rights regarding your personal information:

• Access and review your personal data
• Request corrections to inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Data portability (receive a copy of your data)

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Transaction records may be retained for regulatory compliance purposes.