Frequently Asked Questions
Quick answers to common questions
What is an escrow service?
An escrow service acts as a neutral third party that holds funds during a transaction until both parties fulfill their obligations. This ensures secure trading between buyers and sellers.
How do I start trading?
First, create an account and verify your identity. Then, browse the marketplace, find items you want to buy or list items for sale. All transactions are protected by our escrow service.
What payment methods are accepted?
We support cryptocurrency payments and Telegram Stars. All payments are held in escrow until the transaction is completed successfully.
How long does an escrow transaction take?
Transaction times vary depending on the agreement between buyer and seller. Most transactions are completed within 24-48 hours once both parties fulfill their obligations.
What happens if there's a dispute?
If a dispute arises, our support team will review the case and make a fair decision based on the evidence provided by both parties. The escrow funds will be released accordingly.
Are there any fees?
We charge a small service fee for each completed transaction to maintain the platform and provide security. Fee details are displayed before confirming any transaction.
Is my personal information secure?
Yes, we use industry-standard encryption and security measures to protect your personal information. We never share your data with third parties without your consent.